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Customer Service Specialist French Speaker (Remote)
Training Start Date: 29/05/2026 tentative
Contract: Freelance Cooperation Agreement
About TalentWorldGroup
At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, we are redefining remote work by building the workplace of the future. We offer flexible, long-term opportunities for professionals who are passionate about service and innovation.
Position Overview
We are looking for experienced, technically proficient, and organized professionals to join our remote call center operations. Professional-level French and fluent English are required.
This role supports a high-quality, home-based project in the online travel industry, delivering first-level customer service via inbound and outbound channels. The position involves multitasking, including managing several simultaneous cases and phone calls, with a focus on handling modifications, cancellations, deposit claims, and escalating complaints.
Key Responsibilities
Requirements
Nice to Have
Technical Setup Required
Work Schedule (CET Time Zone)
Training Information
What We Offer
Join Us
If you are customer-focused, tech-savvy, and thrive in a fast-paced, remote environment, we'd love to hear from you.
